Customer delivery update – Coronavirus COVID-19

We are actively monitoring this rapidly evolving situation. Currently, there is no delivery disruption from our delivery partners - Royal Mail and DPD.

Due to the current coronavirus situation, Royal Mail are no longer asking recipients to sign for items delivered on or after Saturday 14 March 2020.

All UK parcel operations continue as normal.

Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus. From experience with other coronaviruses, we know that these types of viruses don’t survive long on objects, such as letters or parcels. 

Date: 16 March 2020