Shipping

Free Shipping UK

Shipping within the UK is 100% FREE, regardless of your order size or value.

• Orders are usually fulfilled 24 hours after your purchase (excluding weekends & holidays).
• Tracking # will be sent to you via email.
• Orders will usually arrive within 2-5 business days.

International Shipping

We offer secure, reliable, and competitive international shipping with tracking.

• -International shipping starts at £4.99.
• -The rate will change depending on the total weight of the order.
• -Orders will usually arrive within 5-15 business days.

Help! My Order Hasn't Arrived

The easiest and fastest way to locate your package is to use the tracking number sent to you after your purchase. Please call the shipping carrier with this tracking number. When you contact our support, this is the 1st step we need to take as well.

If you are still having problems after calling the shipping carrier (USPS, DHL, UPS, etc), please get in touch with our support team via the contact page.

Domestic shipments within the UK will be subject to 20% UK VAT.

For international orders, please check with the VAT laws of your local region. In most situations, VAT will not apply due to the relatively low value of the shipment. Unfortunately, Mimos PIllow UK will not be able to cover or refund any duty fees incurred by your local laws.